Nusrat Jahan
Business Analyst
nusrat.jahan@example.com · +880 1714 221906 · Dhaka, Bangladesh · linkedin.com/in/nusratjahan
Profile
Business analyst in banking technology. Turns vague requests into clear requirements, and my process redesigns have cut loan approval time from 9 days to 3.
Experience
Business Analyst — Rupsha Bank PLC (IT Division), DhakaFeb 2021 – Present
- Wrote requirements for a digital loan platform; approval time down from 9 days to 3
- Mapped 40 back-office processes in BPMN; automated 12 of them
- Run UAT with 60 branch users per release
Junior Business Analyst — Techverse Solutions, DhakaJan 2019 – Jan 2021
- Gathered requirements for HR and payroll software used by 30 companies
Education
BSc in Computer Science — Ahsanullah University of Science and Technology, Dhaka2014 – 2018
Skills
Requirements & user stories · BPMN process mapping · SQL · Jira & Confluence · UAT · Power BI
Certifications
Certification of Capability in Business Analysis (CCBA) — IIBA2023
Languages
Bengali (Native) · English (Fluent)